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Testimonials

Hear What Our Customers Have to Say Richmond, Fredericksburg & Williamsburg

Douglas Aquatics takes pride in providing superior customer service in all we do, whether we’re designing and constructing a custom pool and spa, renovating or remodelling an existing pool and spa or providing weekly maintenance and repair services. We value our customers and appreciate hearing from you. Please take a few minutes to read through our client testimonials to see what some of our clients have had to say about their experience with Douglas Aquatics.

Neill,

A couple of things, first I wanted to thank you for having a work crew at the pool first thing Thursday morning working on the pump, getting us a quick quote on the new pump, and then getting it installed so quickly before the weekend. That was truly a great effort and I really appreciate your effort, Austin’s effort, and the effort of other Douglas Aquatics employees who made it happen. Great job – and THANK YOU.

Ralph Lewis

Doug-

As a follow up regarding the job done by Douglas Aquatics personnel on the pool liner replacement and the vermiculite resurfacing, I wanted to comment on a very fine job done by your people. The pool now looks good and the liner was installed with zero folds or defects. The vermiculite surface looks very smooth and is a big improvement over the original surface. To accomplish that part of the job in 95 degree heat is highly commendable.

Thank you and the staff at Douglas Aquatics for a first class job!

Best regards,

Denis Graves

Thank you, my experience with your company has been amazing.  I will make sure everyone knows how great you all are.

Julie Rutkai

Michelle-

You guys did a great job for our pool this summer.

Sussex Square

Doug,

This is why we do business together. That, and the fact that Douglas Aquatics is the best, most professional pool contractor/service company in Central Virginia! We’ve done business together for many years and it’s been a pleasure! Many thanks and continued best wishes.

Ron Evans

Hi Michelle,

Your guys showed up yesterday and straightened out the salt/chemical balance of the system. The water looks much better this morning. Please pass along my appreciation to your crew. It will be nice to not have to worry about the pool this summer.

Also, thank you for the quote on the heat pump that you sent yesterday. That is a cost that I do not think we are ready for immediately. That will take some planning on our end.

Thanks,

John H. Heitmuller

Dallas and his partner did a great job installing the cover.

Marty Ross

Thanks Michelle,

As expected, Bob came and solved ALL the problems. He has always given us 110% when he is here.

Thanks again for your help.

Claire Williams

Michelle,

Thank you so much for all of your help every year with our pool. You saved us by helping us to get it open this year before the wedding. It is greatly appreciated.

Fondly,

Torry Hover

Michelle,

They did an excellent job at the river. I was impressed. I told them you are the best! They agreed.

Karen Owens

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Master Pools Guild
Genesis Society of Watershape Designer
APSP
National Plasterers Council
American Society of Landscape Architects
Vama
American Red Cross
Building Traders Association
Community Associations Institute

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