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Testimonials

Hear What Our Customers Have to Say Richmond, Fredericksburg & Williamsburg

Douglas Aquatics takes pride in providing superior customer service in all we do, whether we’re designing and constructing a custom pool and spa, renovating or remodelling an existing pool and spa or providing weekly maintenance and repair services. We value our customers and appreciate hearing from you. Please take a few minutes to read through our client testimonials to see what some of our clients have had to say about their experience with Douglas Aquatics.

Thank you, my experience with your company has been amazing.  I will make sure everyone knows how great you all are.

Julie Rutkai

J.T. has been doing an outstanding job for us this summer. It’s always great to see Janice & Bob.

Rick & Jane Hamlin

Doug-

As a follow up regarding the job done by Douglas Aquatics personnel on the pool liner replacement and the vermiculite resurfacing, I wanted to comment on a very fine job done by your people. The pool now looks good and the liner was installed with zero folds or defects. The vermiculite surface looks very smooth and is a big improvement over the original surface. To accomplish that part of the job in 95 degree heat is highly commendable.

Thank you and the staff at Douglas Aquatics for a first class job!

Best regards,

Denis Graves

Thanks Michelle,

As expected, Bob came and solved ALL the problems. He has always given us 110% when he is here.

Thanks again for your help.

Claire Williams

Hi Doug,

Just wanted to drop you a line to thank and praise you for your team’s excellent and professional work on my previously disastrous pool. Enjoying it!

Mark Brennan

Michelle,

Light installed on our Strong Spa yesterday. Works well. Many thanks for you help.

Greg Shaw

Thanks for all you do!

Glen Keesecker

Michelle,

They did an excellent job at the river. I was impressed. I told them you are the best! They agreed.

Karen Owens

Neill,

A couple of things, first I wanted to thank you for having a work crew at the pool first thing Thursday morning working on the pump, getting us a quick quote on the new pump, and then getting it installed so quickly before the weekend. That was truly a great effort and I really appreciate your effort, Austin’s effort, and the effort of other Douglas Aquatics employees who made it happen. Great job – and THANK YOU.

Ralph Lewis

Michelle,

Thanks for all you do for us!

Christie Barry

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Master Pools Guild
Genesis Society of Watershape Designer
APSP
National Plasterers Council
American Society of Landscape Architects
Vama
American Red Cross
Building Traders Association
Community Associations Institute

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