Hear What Our Customers Have to Say Richmond, Fredericksburg & Williamsburg
Douglas Aquatics takes pride in providing superior customer service in all we do, whether we’re designing and constructing a custom pool and spa, renovating or remodelling an existing pool and spa or providing weekly maintenance and repair services. We value our customers and appreciate hearing from you. Please take a few minutes to read through our client testimonials to see what some of our clients have had to say about their experience with Douglas Aquatics.
J.T. has been doing an outstanding job for us this summer. It’s always great to see Janice & Bob.
Rick & Jane Hamlin
A couple of things, first I wanted to thank you for having a work crew at the pool first thing Thursday morning working on the pump, getting us a quick quote on the new pump, and then getting it installed so quickly before the weekend. That was truly a great effort and I really appreciate your effort, Austin’s effort, and the effort of other Douglas Aquatics employees who made it happen. Great job – and THANK YOU.
You are awesome! Thanks!
The ONLY pool contractor I would recommend is Doug Salvia at Douglas Aquatics. They are the best and they service everything they build – even up to providing lifeguards. They’re the oldest, and best firm in Richmond for my money.
As a follow up regarding the job done by Douglas Aquatics personnel on the pool liner replacement and the vermiculite resurfacing, I wanted to comment on a very fine job done by your people. The pool now looks good and the liner was installed with zero folds or defects. The vermiculite surface looks very smooth and is a big improvement over the original surface. To accomplish that part of the job in 95 degree heat is highly commendable.
Thank you and the staff at Douglas Aquatics for a first class job!
Your guys showed up yesterday and straightened out the salt/chemical balance of the system. The water looks much better this morning. Please pass along my appreciation to your crew. It will be nice to not have to worry about the pool this summer.
Also, thank you for the quote on the heat pump that you sent yesterday. That is a cost that I do not think we are ready for immediately. That will take some planning on our end.
John H. Heitmuller
Thank you, my experience with your company has been amazing. I will make sure everyone knows how great you all are.
Thanks so much for all that you and Bob do for us!
Carolyn & Norm Bush
As expected, Bob came and solved ALL the problems. He has always given us 110% when he is here.
Thanks again for your help.
This is why we do business together. That, and the fact that Douglas Aquatics is the best, most professional pool contractor/service company in Central Virginia! We’ve done business together for many years and it’s been a pleasure! Many thanks and continued best wishes.